What makes an EMS provider 'different'?

JJS Manufacturing InsightsFunny, isn't it?

You understand your business inside out but when the public, a friend or a member of your family ask what you do each day, your mouth goes into overdrive. You start reciting the latest sales pitch and throwing in all sorts of industry jargon.

But that's confusing and let's be honest pretty boring for the person on the other end. They don't want to know exactly what you do, they just want an overview. Something simple they will remember the next time they come across your company or you as an individual.

And then comes the killer question. So what makes you different to your competitors?


Why do we find it so hard to give a clear and concise answer to what should be a simple question?

This article by Venture Outsource provides a fascinating insight into some of the responses EMS professionals around the world have given when asked the same thing. What hit home to me is just how many responses are filled to the brim with industry buzz words. And also how 'vanilla' they all sound when you compare them to the next.

WE SURVEYED 5,000+ professionals employed in contract electronics solutions firms worldwide across all industry markets and representing more than 1,000 different electronics manufacturing services (EMS) firms and all of the top 100 EMS firms.

We wanted to gain an understanding how they perceive their company / services positioned in the market compared to how their competitors position competing companies and company services.


Written by Neil Sharp

Neil has over 25 years’ experience in Electronics Manufacturing Services and Component Distribution. During his career, Neil has held a range of leadership positions in sales, marketing, and customer service. Neil is currently part of the ESCATEC Senior Management Team and is responsible for setting and delivering the overall Group Marketing strategy. Neil heads up the marketing department and is responsible for both the strategy and the implementation of innovative marketing campaigns designed to deliver high quality content to those seeking outsourcing solutions.